Privacy policy
This Privacy Policy sets out how personal data of users of www.hg-immo.fr is collected, used and protected.
HG Immo undertakes to protect users’ personal data in accordance with the General Data Protection Regulation (GDPR) and applicable French law.
Data controller
- Data controller
- HG Immo
- Address
- 2 place des Climènes, 83510 Lorgues, France
- contact@hg-immo.fr
Data collected
The personal data that may be collected through the site includes:
- first and last name;
- email address;
- telephone number;
- any information voluntarily provided through the forms.
This data is collected only when the user provides it voluntarily.
Purposes of processing
The personal data collected is used to:
- respond to contact or information requests;
- follow up exchanges with users;
- present properties matching the request.
No data is used for commercial purposes without explicit consent.
Legal basis for processing
Processing is based on:
- the legitimate interest of HG Immo in responding to users’ requests;
- and/or the user’s explicit consent when submitting a form.
Retention period
Personal data is kept for a maximum of 3 years from the last contact, unless a legal obligation requires otherwise.
Recipients of the data
The data collected is intended solely for HG Immo. It is neither sold, nor assigned, nor passed to unauthorised third parties.
Hosting and security
Data is hosted in the European Union, with the following processors:
- Vercel Inc. — hosting of the site’s pages. A US company certified under the EU–US Data Privacy Framework.
- Supabase — database and messages sent from the forms. Hosted in Ireland.
- Google Workspace — delivery of messages to the agency’s mailbox.
HG Immo implements appropriate technical and organisational measures to ensure the security and confidentiality of the data: encrypted exchanges, access restricted to the sole person responsible for the agency, and regular backups.
User rights
In accordance with the regulations, every user has the following rights:
- right of access;
- right of rectification;
- right of erasure;
- right to object;
- right to restriction of processing;
- right to data portability.
These rights may be exercised at any time by sending a request to contact@hg-immo.fr.
You also have the right to lodge a complaint with the CNIL, the French data protection authority — 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France. cnil.fr
Cookies and audience measurement
The site uses two categories of tracker, and they do not follow the same rules.
Trackers requiring your consent. Google Analytics and Google Ads, loaded by Google Tag Manager, set cookies that make it possible to recognise you from one visit to the next and to link an enquiry to an advertising campaign. Nothing is loaded until you have clicked “Accept” on the banner shown on your first visit: if you decline, none of these tools runs.
Cookieless audience measurement. Vercel Web Analytics counts page views without setting any cookie. You are identified there by a code derived from your request, erased after twenty-four hours, which makes it impossible to recognise you the next day or to follow you to another site. The data is aggregated and serves this site alone. On that basis, this measurement is exempt from consent — you may nonetheless opt out of it.
Amendment of this policy
HG Immo reserves the right to amend this Privacy Policy at any time. The applicable version is the one published on the site at the date of consultation.
A question about your data?
Hélène answers herself, within 24 hours. A request for access, rectification or erasure may also be sent directly to contact@hg-immo.fr.